InnRoad: Streamline Your Property Management with Innovative Solutions
- Reservation Management: InnRoad enables hoteliers to manage reservations efficiently, whether they come from direct bookings, online travel agencies (OTAs), or other channels. The PMS provides a centralised dashboard where hotel staff can view, modify, and confirm reservations, ensuring accurate room availability and avoiding double bookings.
- Front Desk Operations: InnRoad simplifies front desk operations by providing an intuitive interface for managing check-ins, check-outs, and guest requests. Front desk staff can easily assign rooms, update room statuses, and access guest information, resulting in smooth and seamless guest experiences.
- Revenue Management: InnRoad's revenue management features help hotels optimise pricing and maximise revenue. The system provides real-time data and insights, allowing hoteliers to make informed decisions regarding rates, availability, and promotions to attract more bookings and increase profitability.
- Housekeeping Management: InnRoad streamlines housekeeping operations by providing tools to assign and track cleaning schedules, manage room statuses, and communicate with the housekeeping staff. This ensures that rooms are cleaned promptly, improving efficiency and guest satisfaction.
Let’s explore some of the key integrations offered by InnRoad:
Online Travel Agencies (OTAs): InnRoad integrates with popular OTAs such as Expedia, Booking.com, Airbnb, and others. This integration allows hotels to manage rates, availability, and reservations from a single interface, eliminating the need for manual updates on multiple platforms. The real-time synchronisation ensures accurate inventory management and reduces the risk of overbooking or rate discrepancies.
Channel Managers: InnRoad seamlessly integrates with leading channel management solutions like SiteMinder, RateTiger, and eRevMax. This integration streamlines the distribution process by allowing hoteliers to update rates and availability across multiple OTAs from within the InnRoad platform. It ensures consistent and up-to-date information across all channels, reducing the risk of double bookings and improving revenue management.
Payment Gateways: InnRoad integrates with various payment gateways, enabling hotels to securely process guest payments directly through the system. Popular payment gateway integrations include PayPal, Authorise.net, Worldpay, and Stripe. This integration ensures smooth and secure payment transactions, eliminating the need for manual processing and reducing errors.
Accounting Software: InnRoad offers integrations with accounting software platforms such as QuickBooks and Sage. This integration allows for seamless transfer of financial data, including revenue, expenses, and guest folios, between InnRoad and the accounting software. It streamlines financial reporting, simplifies reconciliation processes, and ensures accurate financial records.
Property Management Systems (PMS) for Multiple Properties: For hotel chains or properties with multiple locations, InnRoad offers integrations with other property management systems. This integration allows for centralised management and reporting across all properties, ensuring consistent operations and enabling efficient multi-property management.
Revenue Management Systems: InnRoad integrates with revenue management systems (RMS) such as Duetto, IDeaS, and Atomise. This integration enables hotels to access real-time market data, monitor competitors’ pricing strategies, and make informed decisions regarding room rates and revenue optimization. It empowers hoteliers to adjust pricing strategies dynamically based on market demand and maximise revenue potential.
- Online Booking Engine: InnRoad provides an integrated online booking engine that allows hotels to accept direct bookings through their website. This feature reduces reliance on third-party channels and enhances direct revenue generation.
- Channel Manager Integration: InnRoad integrates with popular channel managers, enabling hotels to manage rates, availability, and reservations across multiple online travel agencies (OTAs) from a single interface. This streamlines the distribution process and reduces the risk of overbooking or rate discrepancies.
- Mobile Accessibility: InnRoad offers mobile accessibility, allowing hoteliers to manage their properties and access key features on-the-go. This mobility enables real-time updates and provides flexibility for hotel staff to handle operations from anywhere.
- Reporting and Analytics: InnRoad provides robust reporting and analytics capabilities, offering insights into key performance metrics such as occupancy rates, revenue, and guest preferences. These reports assist hoteliers in making data-driven decisions, identifying trends, and optimising operations.
User-Friendly Interface: InnRoad is praised for its intuitive and user-friendly interface, making it easy for hotel staff to learn and navigate the system. This ease of use contributes to improved efficiency and reduces the learning curve for new staff members.
Comprehensive Features: Users appreciate the wide range of features offered by InnRoad, including reservation management, revenue optimisation, front desk operations, and housekeeping management. The system provides a holistic solution for managing various aspects of hotel operations.
Responsive Customer Support: InnRoad is known for its responsive and helpful customer support team. Users have reported positive experiences in receiving timely assistance and resolving any technical issues or inquiries promptly.