Airbnb Host Tools: Airbnb offers its own suite of tools and features for hosts and property managers. While it may be a suitable option for managing Airbnb listings, it may lack the comprehensive capabilities required for managing properties across multiple booking channels.

Lodgify: Lodgify is a property management platform that focuses on creating and managing vacation rental websites. It offers features such as reservation management, channel management, and website customisation. However, compared to Guesty, Lodgify may have limitations in terms of integrations and automation capabilities.

Kigo: Kigo is a property management platform that specialises in vacation rental management. It offers features such as channel management, reservation management, and financial tracking. However, users have reported that the platform may have a steeper learning curve compared to Guesty.

Guesty offers integrations with various third-party tools and software solutions to enhance property management workflows. These integrations can include accounting software, pricing optimisation tools, keyless entry systems, and more. By integrating with these tools, Guesty allows property managers to streamline their operations, automate processes, and leverage additional functionality to further enhance their property management efficiency.

Guesty Support: Assistance When You Need It

Guesty prides itself on providing comprehensive support to its users. The platform offers multiple support channels, including phone support, email assistance, live chat, and a knowledge base. Property managers can rely on Guesty’s support team to address their questions, provide guidance, and troubleshoot any issues that may arise during their usage of the platform.

Guesty Dashboard: Centralising Property Management Tasks

The Guesty dashboard serves as the command center for property managers, allowing them to access all essential property management tasks from a single interface. The dashboard provides an overview of reservations, upcoming check-ins and check-outs, financial data, and guest communication. Property managers can efficiently navigate the dashboard to handle day-to-day operations and make informed decisions based on real-time information.

Reservation Management:

Guesty offers robust reservation management features that allow property managers to handle bookings seamlessly. The platform centralises all reservations from various channels, including Airbnb, Booking.com, and VRBO, into a single dashboard. Property managers can easily view and manage reservations, update availability, and communicate with guests, ensuring a smooth booking process.

Channel Management:

With Guesty’s channel management functionality, property managers can seamlessly connect their properties to multiple booking channels. This integration ensures that availability, rates, and property information remain synchronised across all platforms. By managing reservations from a single dashboard, property managers can avoid double bookings and maximise occupancy.

Guest Communication:

Guesty facilitates effective guest communication through automated messaging and a multi-channel inbox. Property managers can create customised templates and automate messages, such as pre-arrival instructions, check-in details, and post-stay follow-ups. The multi-channel inbox consolidates guest communication from various platforms, enabling efficient guest correspondence.

Cleaning and Maintenance:

Efficient management of cleaning and maintenance tasks is crucial for ensuring a positive guest experience. Guesty provides features to schedule and track cleaning and maintenance activities. Property managers can assign tasks to cleaning staff, monitor progress, and ensure properties are well-maintained and ready for the next guests.

Efficient Workflow Management: Users appreciate how Guesty simplifies the management of multiple vacation rental properties. The platform’s intuitive interface and centralised dashboard allow property managers to handle reservations, calendar synchronisation, guest communication, and more, all from one place.

Automation and Time-saving Features: Guesty’s automation capabilities, such as automated messaging, cleaning scheduling, and payment processing, have been highly regarded by users. These features help property managers automate repetitive tasks, save time, and streamline their operations.

Seamless Integration with Booking Channels: Guesty’s integration with popular vacation rental booking channels, such as Airbnb, VRBO, and Booking.com, has been praised by users. The platform synchronises reservations, availability, and pricing across multiple channels, eliminating the need for manual updates and reducing the risk of double bookings.

Robust Communication Tools: Guesty’s communication tools, including automated messaging, templates, and multi-channel inbox management, have received positive feedback from users. These features enable property managers to stay in touch with guests, provide timely responses, and ensure smooth guest experiences.

Comprehensive Reporting and Analytics: Users appreciate Guesty’s reporting and analytics capabilities, which provide insights into key performance metrics, revenue tracking, occupancy rates, and more. These analytics help property managers make data-driven decisions and optimise their pricing and marketing strategies.