Evolve IP: Streamlining Business Operations with Comprehensive Cloud Services
- Assessment and Planning: Evolve IP's implementation team assesses the existing infrastructure and business requirements to determine the most suitable services and deployment strategies.
- Configuration and Customization: The Evolve IP team configures the cloud services based on the specific needs of the business, ensuring seamless integration with existing systems and workflows. Customizations, if required, are implemented during this phase.
- Testing and Validation: Before going live, thorough testing is conducted to validate the functionality, performance, and security of the implemented solutions. Any necessary adjustments or fine-tuning are made during this phase.
- Go-Live and Post-Implementation Support: Once the implementation is complete, the cloud services go live, and users start utilising the solutions. Evolve IP's support team remains available to address any post-implementation issues, provide training, and ensure a seamless experience.
RingCentral: RingCentral offers cloud communications and collaboration solutions, including voice, video, and messaging services, along with team collaboration tools.
8×8: 8×8 provides cloud-based communication solutions, contact centre services, and team messaging platforms to enhance business communication and collaboration.
Vonage: Vonage offers a range of cloud-based communication solutions, including voice services, video conferencing, contact centre services, and team collaboration tools.
Microsoft Teams: Microsoft Teams combines chat, video meetings, file storage, and application integration into a single platform, offering robust collaboration capabilities.
Cisco Webex: Cisco Webex provides a suite of collaboration tools, including video conferencing, webinars, team messaging, and file sharing.
Businesses should carefully evaluate their specific requirements and compare the features, pricing, and integration capabilities of these alternatives to Evolve IP to determine the best fit for their organisation.
Cloud Communications and Collaboration: Evolve IP’s cloud communications and collaboration services provide businesses with a unified platform for all their communication needs. This includes voice services, video conferencing, messaging, and collaboration tools.
Contact centre as a Service (CCaaS): Evolve IP’s CCaaS solution helps businesses deliver exceptional customer experiences through efficient call routing, intelligent analytics, and seamless integration with CRM systems.
Virtual Workspaces: Evolve IP’s virtual workspace solutions enable businesses to access their applications and data securely from any device or location, providing flexibility and productivity for remote and mobile workers.
Disaster Recovery as a Service (DRaaS): Evolve IP’s DRaaS solutions ensure that businesses can quickly recover their critical systems and data in the event of a disaster, minimizing downtime and ensuring business continuity.
Desktop as a Service (DaaS): Evolve IP’s DaaS offerings provide businesses with virtual desktop infrastructure, allowing employees to access their desktop environments and applications securely from any device.
- Cloud Communications: Evolve IP's cloud communications solution enables businesses to unify their voice, video, and messaging communications in a secure and reliable manner. Key features include advanced call routing, call recording, voicemail-to-email, call analytics, and mobile integration.
- Collaboration: Evolve IP's collaboration tools facilitate seamless communication and collaboration among teams. Features include instant messaging, audio and video conferencing, screen sharing, file sharing, and virtual meeting rooms.
- Contact centre: Evolve IP's contact centre solution empowers businesses to deliver exceptional customer experiences. Features include omnichannel routing, real-time analytics, workforce management, call recording, and CRM integration.
- Virtual Desktops: Evolve IP offers virtual desktop infrastructure (VDI) solutions, enabling businesses to access their desktops and applications securely from any device or location. Features include centralised management, data security, scalability, and disaster recovery capabilities.
- Disaster Recovery: Evolve IP's disaster recovery solutions ensure business continuity by replicating critical systems and data to secure cloud environments. Features include automated failover, continuous data protection, data encryption, and rapid recovery options.
- Unified IT: Evolve IP's unified IT solutions centralise and simplify IT management, providing businesses with a single platform for managing and monitoring their technology infrastructure. Features include network management, device management, security services, and IT helpdesk support.
