By Hotello
About Hotello
Hotello is a robust property management system that offers a wide range of features designed specifically for the hospitality industry. With its intuitive interface and powerful tools, Hotello enables hoteliers to efficiently manage front desk operations, reservations, guest services, reporting, and more. Hotello’s comprehensive suite of modules and functionalities makes it a valuable solution for hotels, resorts, and other accommodation providers.
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Hotello features
  • Online Bookings: Hotello provides an integrated online booking engine that allows hotels to accept direct bookings through their website. This feature reduces reliance on third-party channels, increases direct revenue, and provides a seamless booking experience for guests.
  • Centralised Guest Profiles: Hotello maintains a centralised guest database, allowing hoteliers to access guest information, preferences, and history from a single platform. This enables personalised guest experiences and facilitates targeted marketing campaigns.
  • Reporting and Analytics: Hotello provides robust reporting and analytics capabilities, allowing hoteliers to gain insights into key performance metrics such as occupancy rates, average daily rate (ADR), and revenue per available room (RevPAR). The system generates customisable reports and dashboards, enabling data-driven decision-making and performance monitoring.
  • Multi-Property Management: Hotello offers features to manage multiple properties from a central system. This includes the ability to view consolidated reports, transfer guests between properties, and manage inventory and rates across different locations. The multi-property management feature simplifies operations for hotel chains and allows for centralised control.
Hotello Demo: Exploring the System's Functionality
Before making an investment in a property management system like Hotello, hoteliers often seek hands-on experience of the system’s functionality. Hotello offers a demo version that allows users to explore the various features and capabilities of the platform. During the demo, users can navigate through the interface, interact with key modules, and experience how Hotello can streamline their hotel operations. The demo provides valuable insights into the system’s user-friendliness, functionality, and suitability for different types of properties.
Hotello Training: Ensuring Proficiency and Success
Hotello recognises the importance of training in maximising the benefits of its PMS. The company offers training programs to help hotel staff learn the ins and outs of the system, understand its functionalities, and master its features. Training options may include on-site training, webinars, documentation, and video tutorials. These resources empower hotel staff to effectively utilise Hotello’s capabilities, ensuring a smooth implementation and ongoing success.
Hotello offers flexible pricing options to cater to the diverse needs of hoteliers. The pricing structure takes into account factors such as the size of the property, the number of rooms, and additional modules or features required. Hotello aims to provide affordable solutions that deliver value for money and meet the specific requirements of each property. To obtain accurate pricing information, it is recommended to contact Hotello directly or visit their website to request a customised quote based on your specific needs.
Hotello PMS: Streamlining Hotel Operations
At the core of Hotello is its property management system (PMS), a centralised platform that serves as the foundation for managing hotel operations. The Hotello PMS offers a comprehensive set of functionalities, including:


Reservations Management: Hotello simplifies the reservation process, allowing hoteliers to manage bookings from various sources, including direct bookings, online travel agencies (OTAs), and walk-ins. The PMS provides a user-friendly interface for managing reservations, updating availability, and handling modifications or cancellations.


Front Desk Operations: Hotello’s PMS streamlines front desk operations, enabling hotel staff to efficiently manage check-ins, check-outs, room assignments, and guest requests. The system provides real-time room status updates, tracks guest preferences, and facilitates seamless communication between front desk agents and housekeeping staff.


Revenue Management: Hotello’s revenue management features help hoteliers optimise pricing strategies and maximise revenue. The PMS provides tools for rate management, dynamic pricing, yield management, and forecasting. By leveraging data-driven insights and market trends, hoteliers can make informed decisions to attract bookings and increase profitability.


Housekeeping Management: Hotello’s PMS includes features to streamline housekeeping operations, allowing hotel staff to efficiently manage room cleaning schedules, track housekeeping tasks, and prioritise cleaning based on guest preferences and room statuses. This ensures that rooms are prepared and cleaned in a timely manner, enhancing guest satisfaction.


Hotello is a comprehensive property management system (PMS) that empowers hotels of all sizes to streamline their operations, manage reservations, optimise revenue, and enhance guest satisfaction. In this article, we will explore the various aspects of Hotello, including its PMS, pricing options, demo, reviews, support, software, integrations, features, and training.

Hotello Integration: Seamlessly Connect with Third-Party Systems
Hotello understands the importance of seamless integrations with other systems and services used by hotels. The PMS offers integrations with various third-party platforms, including:


Online Travel Agencies (OTAs): Hotello integrates with popular OTAs such as, Expedia, and Airbnb. This integration ensures that reservations made through these channels are automatically synced with the Hotello PMS, eliminating the need for manual data entry and reducing the risk of overbookings.


Channel Managers: Hotello seamlessly integrates with channel managers like SiteMinder and RateTiger. This integration enables hoteliers to manage rates, availability, and reservations across multiple OTAs from a single interface, ensuring consistency and avoiding rate discrepancies.


Accounting Software: Hotello integrates with accounting software platforms such as QuickBooks and Sage. This integration facilitates the seamless transfer of financial data, including revenue, expenses, and guest folios, between Hotello and the accounting software. It simplifies financial reporting, enhances accuracy, and saves time on manual data entry.


Point-of-Sale (POS) Systems: Hotello integrates with POS systems to streamline billing and payment processes. This integration enables charges from various hotel outlets, such as restaurants and bars, to be seamlessly transferred to the guest folio in the Hotello PMS.

Hotello Reviews
User reviews play a crucial role in understanding the real-world experiences of hoteliers who have utilised Hotello. While individual experiences may vary, Hotello has generally received positive reviews for its robust features, user-friendly interface, and responsive customer support. Here are some key points from user reviews:


Comprehensive Feature Set: Users appreciate the wide range of features offered by Hotello, including reservation management, front desk operations, revenue management, and reporting. The system provides a holistic solution for managing various aspects of hotel operations, resulting in increased efficiency and improved guest experiences.


User-Friendly Interface: Hotello is praised for its intuitive and easy-to-use interface, making it accessible for hotel staff of all skill levels. The system’s layout and navigation are designed to simplify tasks, minimise training time, and maximise productivity.


Responsive Customer Support: Hotello is known for its responsive and knowledgeable customer support team. Users have reported positive experiences in receiving timely assistance and resolving any technical issues or inquiries promptly. The support team is readily available to provide guidance and ensure a smooth user experience.

Add a Review to This Software
Hotello is a powerful property management system that empowers hoteliers to streamline operations, optimise revenue, and enhance guest satisfaction. With its robust features, flexible pricing options, intuitive interface, reliable support, seamless integrations, and comprehensive training resources, Hotello offers a complete solution for hotel management. By leveraging Hotello’s capabilities, hoteliers can streamline their operations, improve efficiency, deliver exceptional guest experiences, and drive revenue growth in the competitive hospitality industry.
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