Reservations Management: Hotello simplifies the reservation process, allowing hoteliers to manage bookings from various sources, including direct bookings, online travel agencies (OTAs), and walk-ins. The PMS provides a user-friendly interface for managing reservations, updating availability, and handling modifications or cancellations.

Front Desk Operations: Hotello’s PMS streamlines front desk operations, enabling hotel staff to efficiently manage check-ins, check-outs, room assignments, and guest requests. The system provides real-time room status updates, tracks guest preferences, and facilitates seamless communication between front desk agents and housekeeping staff.

Revenue Management: Hotello’s revenue management features help hoteliers optimise pricing strategies and maximise revenue. The PMS provides tools for rate management, dynamic pricing, yield management, and forecasting. By leveraging data-driven insights and market trends, hoteliers can make informed decisions to attract bookings and increase profitability.

Housekeeping Management: Hotello’s PMS includes features to streamline housekeeping operations, allowing hotel staff to efficiently manage room cleaning schedules, track housekeeping tasks, and prioritise cleaning based on guest preferences and room statuses. This ensures that rooms are prepared and cleaned in a timely manner, enhancing guest satisfaction.

Online Travel Agencies (OTAs): Hotello integrates with popular OTAs such as Booking.com, Expedia, and Airbnb. This integration ensures that reservations made through these channels are automatically synced with the Hotello PMS, eliminating the need for manual data entry and reducing the risk of overbookings.

Channel Managers: Hotello seamlessly integrates with channel managers like SiteMinder and RateTiger. This integration enables hoteliers to manage rates, availability, and reservations across multiple OTAs from a single interface, ensuring consistency and avoiding rate discrepancies.

Accounting Software: Hotello integrates with accounting software platforms such as QuickBooks and Sage. This integration facilitates the seamless transfer of financial data, including revenue, expenses, and guest folios, between Hotello and the accounting software. It simplifies financial reporting, enhances accuracy, and saves time on manual data entry.

Point-of-Sale (POS) Systems: Hotello integrates with POS systems to streamline billing and payment processes. This integration enables charges from various hotel outlets, such as restaurants and bars, to be seamlessly transferred to the guest folio in the Hotello PMS.

Comprehensive Feature Set: Users appreciate the wide range of features offered by Hotello, including reservation management, front desk operations, revenue management, and reporting. The system provides a holistic solution for managing various aspects of hotel operations, resulting in increased efficiency and improved guest experiences.

User-Friendly Interface: Hotello is praised for its intuitive and easy-to-use interface, making it accessible for hotel staff of all skill levels. The system’s layout and navigation are designed to simplify tasks, minimise training time, and maximise productivity.

Responsive Customer Support: Hotello is known for its responsive and knowledgeable customer support team. Users have reported positive experiences in receiving timely assistance and resolving any technical issues or inquiries promptly. The support team is readily available to provide guidance and ensure a smooth user experience.