Bitrix24 CRM
Bitrix24 CRM
By Bitrix24 CRM
What is the Bitrix24 CRM?
Bitrix24 is an online workplace with resources to make managing your business easy and effective. It has solutions for managing tasks and projects, chats, video conferencing, building websites, telephony, CRM marketing and analytics, and more.

And you are free to have as many people per account as you like because there is no restriction. Utilize Bitrix24 to scale up and grow over time.

To put it in simple terms, Bitrix24 free CRM collaboration platform that includes CRM, tasks, projects, documents, messaging, and more.

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Bitrix24 is for whom?
Most enterprises and small businesses use Bitrix24. It also suits remote teams who want to keep in touch and collaborate efficiently. Bitrix24 is a multi-component online collaboration, automation, and marketing software platform. The technical side of Bitrix24 is an online cloud service that you can access from a computer, laptop, or mobile device.
What are the advantages of using Bitrix24?

  • Project discussion and updates
  • File sharing.
  • Quick and perfect search

Bitrix24 Top Features

Lead Management:

  • Track and manage leads from multiple sources.
  • Leads can be qualified automatically.
  • Monitor the entire sales process.
  • Create and assign tasks for each lead. 

Contact Management:

  • Store and organise contact information.
  • Add notes and reminders to contact profiles.
  • View customer interactions in one place.
  • Automatically sync contact information with other CRM systems. 

Sales Automation:

  • Automate sales processes and activities.
  • Create sales pipelines and stages.
  • Analyse sales performance with advanced reports.
  • Monitor team performance and productivity. 

Deal Management:

  • Track and manage deals from start to finish.
  • Automatically generate quotes and invoices.
  • Create and assign tasks for each deal.
  • Monitor the entire sales process. 

Marketing Automation:

  • Automate email campaigns and nurture leads.
  • Set up and manage campaigns with ease.
  • Examine campaign effectiveness and ROI.
  • Monitor lead engagement and conversions. 

Reporting and Analytics:

  • Generate detailed reports and insights.
  • View customer interactions in one place.
  • Analyse sales performance with advanced reports.
  • Monitor team performance and productivity. 

Mobile Apps:

  • Access data and manage sales activities on the go.
  • Create and assign tasks for each deal.
  • Track and manage leads from multiple sources.
  • Automate sales processes and activities. 

Integration and Security:

  • Integrate with other tools and applications
  • Automatically sync contact information with other CRM systems.
  • Set up secure access and permission levels.
  • Monitor lead engagement and conversions.


Bitrix24 CRM is a customer relationship management (CRM) and business management platform developed by Bitrix, Inc. It's designed to help businesses manage their customer interactions, sales processes.

Why we should pick Bitrix24?
Bitrix24 is an all-in-one platform for business collaboration, communication, and productivity. With its user-friendly design, integrated security and compliance, and reasonable price. 

Ten factors that we discovered help your decision-making.

Ten reasons why you should pick Bitrix24
  • Task and Project Management: Bitrix24 includes tools and project management, allowing you to assign tasks to team members and track their progress.
  • Robust Communication Tools: Bitrix24 offers a variety of communication options, including instant messaging, video conferencing, and email.
  • Document Management: Bitrix24 includes a document management system, allowing users to store, share, and access files.
  • Time Tracking: Bitrix24 includes time tracking tools, allowing users to track time spent on tasks and projects.
  • CRM Integration: Bitrix24 integrates with popular CRM solutions, allowing users to manage customer relationships more effectively.
  • Employee Management: Bitrix24 includes employee management features, allowing users to track employee time, attendance, and more.
  • Mobile Access: Bitrix24 can be accessed from any mobile device, allowing users to stay connected and productive on the go.
  • Custom Reports: Bitrix24 includes a reporting feature, that allows users to quickly generate custom reports and charts.
  • Automation: Bitrix24 includes automation tools, allowing users to set up automated processes and notifications
  • Affordable Pricing: Bitrix24 offers a variety of pricing plans, allowing users to select a plan that fits their budget.
Now let's see who can be the ideal user for Bitrix24.
  • Small and midsize businesses.
  • Non-profit organizations.
  • Big companies.
  • Remote and distributed teams
  • Freelancers and solopreneurs
  • Educational institutions.
  • Government departments.
  • An individual
Bitrix24 CRM pricing
249.00 / month
  • Professional Plan
  • Standard Plan
  • Basic Plan
  • Free Plan

Free Plan: 5GB Start working online and sell more with CRM User: Unlimited Price: 100% free , Standard Plan: 100 GB Advanced collaboration for your entire company and workgroups Users: 50

Bitrix24 CRM alternative
Let’s explore 20 alternatives to BItrix24 CRM.

Copper Insightly Pipedrive Salesforce Zoho CRM
Apptivo Freshsales Nutshell Agile CRM HubSpot CRM
AmoCRM SugarCRM Microsoft Dynamics CRM Streak Vtiger
Infusionsoft Salesboom ProsperWorks LessAnnoying CRM BpmOnline CRM

Comparison of Bitrix24
Our attentive crew discovers that there are numerous alternatives, but these three are far superior to Bitrix24.

Top 5 Reasons Salesforce is superior to Bitrix24

  1. Salesforce Customer 360 provides integrated customer data and analytics across all channels, while Bitrix24 is limited to a single platform.
  2. Salesforce Customer 360 offers an extensive range of marketing automation tools and AI-driven insights, while Bitrix24 is limited email marketing.
  3. Salesforce Customer 360 provides a single view of the customer, enabling personalized engagement and experiences, while Bitrix24 does not offer this capability.
  4. Salesforce Customer 360 has a more robust set of customer service tools, including call centre integration, while Bitrix24 is much weaker ticketing and help desk features.
  5. Salesforce Customer 360 offers more advanced analytics and reporting capabilities, while Bitrix24 is limited to basic reporting.


The top five reasons why Wrike is superior to Bitrix24

  1. Wrike offers more features and customization options for project management, such as Gantt charts, task dependencies, and resource management.
  2. Wrike have a better interface, which is easier to navigate and more intuitive than Bitrix24.
  3. Wrike is more cost-effective than Bitrix24, offering more features for less money.
  4. Wrike offers a much more powerful and reliable mobile app than Bitrix24.
  5. Its customer support team is more responsive and helpful than Bitrix24.


The top five reasons why Zoho is superior to Bitrix24 (Bitrix24 vs Zoho CRM)

  1. Zoho offers a more comprehensive suite of applications, including customer relationship management, invoicing, and analytics, while Bitrix24 is primarily a CRM platform.
  2. Zoho offers more features and functionality, including advanced automation and reporting capabilities.
  3. Zoho offers a more intuitive user interface, making it easier for users to navigate and find the features.
  4. Price structure of Zoho is more affordable compared to Bitrix24.
  5. Zoho integrates with a wide range of third-party applications, providing more options for customization and integration.

Bitrix24 CRM Reviews
The majority of users who have reviewed Bitrix24 CRM are overwhelmingly positive. Many users praise the simplicity and ease of use of the platform. They also enjoy that it is highly customizable. Additionally, many users appreciate the wide range of features that Bitrix24 provides, such as reporting, analytics, and automation. Bitrix24 got a 4.1/5 overall rating on the global platform.

According to our analysis, Bitrix24 CRM users give it very high marks. The most well-known review sites where people can express their ideas and provide feedback include trustworthy websites like ZipRecruiter, Hiring Platform, Monster, CareerBuilder Job Board, Dice, Hired, Cord, Glassdoor, and Trust Radius.

  • Pricing
  • Usability
  • Features
  • Customer Support
  • Trust factor
REview Form
Businesses may optimise their customer relationship management procedures with the aid of Bitrix24, an all-in-one CRM solution that provides them with strong features and tools. With its extensive feature set, which includes lead and contact management, advanced analytics, task automation, and more, Bitrix24 offers a complete solution to assist businesses in improving their client interactions and expanding their operations. Thanks to its adaptable pricing, customer service, and user-friendly design, Bitrix24 is the best option for organisations of all sizes.
Alternative Software
Zendesk CRM

Unlock the full potential of your business with Zendesk Sell CRM – the ultimate tool for entrepreneurs and enterprises alike. Seamlessly monitor prospect performance, track visitor frequency, optimize sales engagement, and supercharge lead generation. Zendesk Sell CRM doesn't just alleviate your business stress; it empowers you with top-notch features, unparalleled customer support, and a user-friendly configuration. Whether you're harnessing the power of the Robust API or streamlining your sales automation, Zendesk CRM propels your business forward in every direction. Elevate your business game with Zendesk Sell CRM and thrive in the competitive landscape.

NetSuite CRM software

NetSuite CRM (Customer Relationship Management) is a cloud-based software solution provided by Oracle NetSuite. It is designed to help businesses manage and streamline various aspects of customer interactions, sales, marketing, and customer service.

Pipeline CRM

the term "pipeline CRM" likely refers to the concept of managing sales pipelines within a customer relationship management (CRM) system.A sales pipeline in CRM refers to the series of stages that a sales opportunity goes through, from initial lead generation to closing the deal.

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