Contact management basically is the process of preserving and accessing all contact information including customers, clients, prospects and leads in a unified platform. This feature saves you from the manual technique of data entry and helps you connect with the customers through its workflow automation tools. Centrahub CRM serves you with personalised customer support tools and makes sure that any backlogs will not hamper the business process and smart collaboration tool effectively connects remote employees together. This contact management feature is mostly about enhancing interaction through email, messages, social media, the web, live chat and other communication mediums. You can access a 360-degree view of accumulated contacts from different platforms that include the last conversation details, social media accounts, and likes and dislikes of the target audience by leaving no gap in tracking contact and assignments related to each customer and prospect.  

Pipeline management 

 Centrahub CRM effectively focuses on pipeline management using sales intelligence features. With this feature, you can create a personalised dashboard which shows the deals from scratch including the lost deals in a centralised database. From here, your sales team can handle deals and divide them into some slots as per their status. Centrahub CRM helps you with this function by finding out the deals which need to be repaired and according to that, you can prioritise them to increase business growth. This pipeline review basically helps you out by identifying the location of the deal and tracking its movement throughout the process. 

Deal management 

The marketing automation software of Centrahub CRM helps you enhance growth through various automation processes including email marketing, auto alerts, telemarketing, text marketing, web forms and more. Automated email campaigns can be created with customizing tools such as Drag and drop editor, CTA buttons, prebuilt textboxes, images and more. Here, making HTML web forms is even easy using the drag and drop option because it doesn’t require any prior coding knowledge and these web forms can be embedded on various platforms such as Facebook, Instagram, emails and website etc. Triggered emails and texts work as auto alerts that help customers choose wisely and Centrahub CRM provides autoresponders to help you retain customers and support them in every possible way.  

Analytics and Dashboard 

The dashboard is an overview of sales intelligence that includes sales reports, sales analysis, sales team performance, real-time data, the number of closed deals and more. By tracking the Centrahub CRM dashboard your sales team can efficiently make decisions depending on previous sales reports and metrics.  By evaluating pipeline analysis you can understand in which stages your leads are and block the risk with expert guidance to gain the utmost productivity. Deals are the potential factors of business that need to be nurtured and finally wrapped with a smile. Centrahub CRM dashboard analysis gives you a complete view of recorded deals, deals that need attention to be followed up, lost deals, closed deals and deals that are not even touched. This report will help you win and close deals faster and identify the problematic areas by providing support to the sales department to fight back. Dashboard analytics finds ways for you to track KPIs efficiently in real-time by providing diagrammatic representation and statistical metrics of recent sales performance.  

Product management 

Centrahub CRM comes up with a new feature to make a connection between the customers and the producer by offering them a platform where the product lists are exhibited at reasonable prices. The evey small and large firm invests a lot of money in managing product information keeping them in separate software. But with Centrahub CRM login, you don’t need to rely on a third-party app and can create lists of products and services that you provide with detailed information including cost, stock, dispatching details, delivery time and other things which are automatically reached out to the consumers once they place an order.

Centrahub CRM helps you manage the deals in every stage, from assessing their performance at every level to convincing leads to become customers. Deal management can be performed through customizable features and monitoring registered contacts. If you want to manage your contacts efficiently and want to know the stage where the leads are living, you should go with Centrahub CRM blindly. 

Efficient team collaboration 

Team collaboration of Centrahub CRM is a wise option for every small and big organization. Because it provides straightforward insights with real-time data reports to other team members so anyone in the sales team can instantly respond to customers’ frequently asked questions with informative analysis and reports. With Centrahub CRM, you can connect with others by sharing them with contacts and deal updates by bringing them on the same page. 

Customer support

Centrahub CRM focuses on multiple customer-supporting mediums to provide the best possible service so the sales team can effectively retain customers. Autoresponders tags assignments and configuration notifications seamlessly let the customers love your brand. Automated help desk and live chat programs are provided by Centrahub CRM so the users never find anything difficult. Loyal customer support manages customer management efficiently and generates reports without any loopholes by correcting them with -a time report application. real-time customerdata.